SCP Colorado Springs Hotel Booking Policies

Check-In and Check-Out
Soul Community Planet (SCP) Colorado Springs Hotel has the following check-in and check-out times:

  • Check-In: 4:00 pm
  • Check-Out: 11:00 am

Early check-in and late check-out must be purchased in advance. Early check-in and late check-out are subject to availability and are not guaranteed.

PRE-AUTHORIZATION
At check-in, we will pre-authorize your credit card for $100 to cover any incidental charges during your stay.

ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards: Visa, Mastercard, American Express and Discover. We do not accept cash, Cash App, Venmo, or checks for deposits or payment of goods or services at SCP Colorado Springs.

CANCELATION POLICIES

All Advance Purchase Reservations
Advance Purchase Reservations are prepaid and non-refundable at the time of booking.  A full payment is charged to the credit card on file at the time of booking.  In exchange for promotional savings, these reservations are non-refundable, non-cancelable, non-changeable, and non-transferable.  The guest amenity fee is not included and is charged upon arrival.

All Flexible Policy Reservations
Flexible Policy Reservations require a credit card guarantee at the time of booking—free cancellation up to two (2) days before arrival.  One night room and tax are charged to the credit card on file the day before arrival.  Within one (1) day before arrival, the deposit is non-refundable.

GROUP ROOM RESERVATIONS
Reservations for a minimum of five (5) rooms for ten (10) or more room nights at SCP Colorado Springs Hotel for the same period of stay must be made directly through the sa***@sc******.com">SCP Central Sales Team and are not valid if booked otherwise.  We reserve the right to cancel or impose additional requirements on such reservations.  Promotional and qualified rates are not valid for group reservations.  Food and Beverage and other promotional credits are subject to terms of group agreements.  All group room blocks are considered valid once a signed agreement has been obtained and deposit(s) paid based on the agreement.

DOG-FRIENDLY HOTEL
SCP Colorado Springs is a dog-friendly hotel with a fee of $60 per stay (for up to two dogs per guest room).  Please view our full Pet Policy before staying at SCP Colorado Springs.

AGE REQUIREMENT
Guests must be 21 to book a room and check-in at SCP Colorado Springs.

NON-SMOKING PROPERTY
SCP Colorado Springs (along with all SCP Hotels) is a non-smoking hotel.  Smoking is not permitted in guest rooms, patios, or public spaces.  Guests who violate our policy will be charged an additional cleaning fee if smoke is detected.