Frequently Asked Questions
Our goal is to provide you with all the necessary information to ensure your experience at SCP Redmond is enjoyable and memorable. We hope we answer all of your questions, but if you have any additional inquiries, our friendly staff is always ready to assist you.
Arriving at SCP Redmond
SCP Redmond is located 5 minutes (2.1 miles) from Redmond Municipal Airport (RDM).
Parking is complimentary and located behind the hotel. To access the parking lot, enter on SW 7th Street from SW Evergreen Ave or SW Forest Ave.
Street parking is also available, and there is no charge.
Uber and Lyft are available from Redmond Municipal Airport, but depending on the time of day, it can be difficult. We strongly recommend planning ahead and scheduling a ride.
Your Stay
Check-in is from 4:00 pm through 12:00 am. If you plan to arrive after midnight, please contact our front desk to make arrangements at (541) 508-7600.
Early check-in is available for an extra fee and is based upon availability.
Yes, guests must be at least 21 years old to check in.
Check-out time is at 11:00 am.
Yes, dogs are welcome, and we provide special amenities for your four-legged friend! We charge a $35 one-time fee, with a 2-dog limit per guest room and 50 pound limit per dog.
Pets cannot be left unattended in your guest room. Please review our SCP Pet Policy before arrival.
While there are not any grass areas on the hotel property, about a block away, you will find green space at Centennial Park & 7th Street Plaza.
Yes, all SCP Hotels are non-smoking including guest rooms, public spaces and hotel grounds. There are no designated areas for smoking on property.
At SCP, every time you choose to stay with us you are consciously choosing to join a community that is driving positive change in the world around us. Your stay:
- provides one adolescent with well-being tools and resources
- lights the home of one family caring for a critically ill child for 24-hours
- plants one tree in an unnaturally deforested area.
Learn more about your impact and how your stay does good.
Guest Rooms
Our 49 guest rooms are all unique but come in four specific types: Standard, Deluxe, Premium, Peaceful and Family Suite. We also offer accessible guest rooms.
Check out our guest rooms and suites page for photos, full details and occupancy limits for each room type.
Our Peaceful Rooms are specifically designed to remove digital distractions and provide guests with additional wellness amenities so you can focus on what's most important - sleep! Peaceful Rooms have added amenities to ensure you sleep well during your stay at SCP.
All guest rooms and suites offer the SCP plant-based foam mattress, Further bath products including hand soap, body wash, shampoo, conditioner, and lotion.
Guest rooms also include in-room safe, handheld steamer, hair dryer, refrigerator and sound machine.
Certain guest rooms offer additional amenities. Visit our guest rooms and suites page for full details.
Food and Drink
SCP Redmond offers guests several dining options including: Terra Kitchen, Provisions Market and The Rooftop.
Provisions Market also offers locally sourced goods to use while you are here or take home.
SCP Redmond rates do not include complimentary breakfast. Guests who book directly with us on our website or by calling the hotel receive a $10 credit (per guest room) that can be used at Provisions Market.
Please view our current offers as well!
Yes, guests can order in-room dining from Provisions Market or The Rooftop. Please call the front desk to place an order at (541) 508-7600.
Sustainability
We have eliminated single-use plastics for bath amenities and water bottles. We have one filtered water refill station for guests.
In our guest rooms, we installed high-efficiency fixtures, including reduced flow shower heads and planet-friendly Further bath products.
For a complete overview of the sustainability practices at SCP Redmond, please click here.
Yes! We work with Five Kingdoms Farm near Sisters, Oregon.
So far in 2022, we have saved 2,000 pounds of food waste from entering the landfill through our composting program.
Reservations
Many of our rates are fully refundable if you cancel within the 24-hour period before you are scheduled to arrive at the hotel.
Reservations can be edited or cancelled directly on our website using the confirmation number provided at time of booking.
If you need additional assistance, please email us at in******@sc******.com or call (541) 508-7600.
With Fair Trade Pricing, each of our guests determines the price they pay at check-out based on the quality of their experience.
It's really simple. Read how Fair Trade Pricing works here.
Around Redmond and Central Oregon
There are many things to do in Redmond Oregon and nearby. Some of our favorite suggestions include:
- Smith Rock State Park
- Dry Canyon
- Paddleboard, Kayak, Canoe in Cascade Lakes
- Brewery tours
Bend is a short 20 minute drive from SCP Redmond (about 17 miles).
Absolutely! SCP is located in the heart of downtown Redmond within walkable distance to shopping, dining, yoga, and more.
Redmond is located in the High Desert in Central Oregon so temperatures can fluctuate during the day and night.
Additional Questions?
Please contact us at in******@sc******.com or (541) 508-7600.
