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ARRIVING AT SCP HILO HOTEL

SCP Hilo is located two miles from Hilo International Airport (ITO), the main airport for East Hawaii servicing the Hilo area. Taxi service is available for approximately $12.00 to $18.00 taxi fare and there is a taxi at the airport.

It is less than 2 hours, and various ways to come from Kona International Airport.

We do not offer airport transportation, but the taxi runs frequently from the airport and it ranges from $12.00 to $16.00 each way.

In paying homage to the 1950’s original construction, our hotel does not have an elevator. The property has stairs up to 3 levels. ADA Guest Rooms are accessible from the main floor and we provide ADA parking with access to a ADA friendly door.

YOUR STAY

Check-in is at 4:00 pm local time.

Check-out time is at 11:00 am.

Yes, all SCP Hotels are non-smoking including guest rooms, public spaces and hotel grounds. There are no designated areas for smoking on property.

A $10 Amenity Fee will be charged to each guest stay and includes WiFi access as well as the use of bikes, paddleboards, parking and more while staying at the hotel.

Yes, dogs are allowed and we provide special amenities for your four-legged friend! Please review our pet policy prior to arrival. We charge a $35 one-time fee and there is a 2-dog limit per guest room.

Pets cannot be left unattended in your guest room.

We have reimagined our SCP Hotel experience to ensure the health and safety of our guests and employees exceeds industry expectations.

The cleaning procedures we follow the American Hotel & Lodging Association’s Safe Stay® guidelines, an industry wide initiative focused on enhanced cleaning practices, social interactions, and workplace protocols to meet the new health and safety challenges and expectations presented by COVID-19.

Learn more about our commitment to your health and safety here.

Please visit the Safe Travels Hawaiʻi website regarding travel to the Hawaiian Islands PRIOR to booking your travel arrangements.

At SCP, every time you choose to stay with us you are consciously choosing to join a community that is driving positive change in the world around us.  Your stay:

  • provides one adolescent with well-being tools and resources
  • lights the home of one family caring for a critically ill child for 24-hours
  • plants one tree in an unnaturally deforested area
  • removes 2.2 pounds of trash from local beaches on Hawaii through Hawaii Wildlife Fund.

Learn more about your impact and how your stay does good. 

Guest parking is complimentary.

Washers and dryers are available in our onsite Guest Laundry Room for a fee. Credit cards are accepted.

GUEST ROOM INFORMATION

Although our rooms are spacious, rules allow for up to three adults sharing one room for an additional fee. Up to two children under the age of 12 using the existing bedding and accompanying a paying guest are free. Please reference our guest room details for additional information.

In-room WiFi is included in the $10 amenity fee for all guests and a code is provided at check-in.  Complimentary WiFi is provided in the lobby and hotel public spaces.

All SCP Hotels are non-smoking including guest rooms, public spaces and grounds.  There are no designated areas for smoking on property.

Phone the hotel directly for availability and detailed information on these special rooms. We also have an ADA compliant Swimming Pool lift available.

Guest rooms include Further bath products including hand soap, body wash, shampoo, conditioner, and lotion.

Guest rooms also include iron, hair dryer and a refrigerator.

Certain guest rooms offer additional amenities. Visit our guest rooms and suites page for full details.

 

FOOD AND DRINK

Provisions Market is open to guests 24/7 and offers fresh brewed coffee along with hundreds of locally-sourced products from the Hawaiian Islands, drinks and food options.

Hilo is home to many great restaurants and dining experiences.  Visit our local area guide for more information.

Guests who book directly with us on our website or by calling the hotel receive at $10 food and beverage credit that can be used for breakfast at Provisions Market.

SUSTAINABILITY

We have eliminated single use plastics for bath amenities and water bottles. We have filtered water stations for guests and glassware if needed but encourage guests to bring their own reusable water bottle.

In our guest rooms you will find planet friendly Further bath products.

RESERVATIONS

Many of our rates are fully refundable if you cancel within the 24-hour period before you are scheduled to arrive at the hotel.

Reservations can be edited or cancelled directly on our website using the confirmation number provided at time of booking.

If you need additional assistance, please email us at info.hilo@scphotel.com or call (808) 935-0821.

With Fair Trade Pricing, each of our guests determines the price they pay at check-out based on the quality of their experience. 

It's really simple. Read how Fair Trade Pricing works here.

AROUND SCP HILO AND THE ISLAND OF HAWAI'I

We encourage all guests to please read and take the Pono Pledge for responsible tourism in Hawaii.  

The entrance to Hawaii Volcanoes National Park 40 miles, approximately a 1 hour drive.

Absolutely!  We encourage guests to walk or bike to explore Hilo.  We are in a tropical climate so it doesn't hurt to be prepared for a little rain.